What is Connected Boutique?
Connected Boutique is a small, woman-owned beauty brand specializing in cruelty-free skincare, cosmetics, and beauty products. Every product is thoughtfully created in small batches with a focus on quality, creativity, and intentional ingredients.
Where is Connected Boutique located?
Connected Boutique is based in the United States and ships nationwide.
Are your products cruelty-free?
Yes. Every Connected Boutique product is cruelty-free, and many of our products are also vegan. Individual product pages include complete ingredient information.
Why is your brand called Connected Boutique?
Our name reflects our belief that We Are All Connected—that beauty, kindness, and giving back create lasting connections. This philosophy guides everything we do, from product creation to community support.
Orders & Shipping
How long does shipping take?
Most in-stock orders are processed within 1–3 business days before shipping. Delivery times vary based on the shipping method selected at checkout.
Do you offer pre-orders?
Yes. Some collections are available for pre-order. The estimated shipping date is clearly listed on the product page. If your order contains both pre-order and in-stock items, your order may ship together once the pre-order item is ready unless otherwise noted.
Do you ship internationally?
Yes! If your country isn’t available, feel free to contact us for future shipping updates.
How can I track my order?
Once your order ships, you’ll receive a shipping confirmation email with tracking information.
Are your products suitable for sensitive skin?
Many of our products are formulated with sensitive skin in mind. We recommend reviewing each ingredient list and performing a patch test before first use.
Where can I find the ingredients?
Every product page includes a complete ingredient list along with educational information about many of the featured ingredients.
Do you accept returns?
Due to the nature of skincare and cosmetics, we cannot accept returns on opened or used products. If your order arrives damaged or incorrect, please contact us so we can help make it right.
Do you offer wholesale?
Yes! Connected Boutique offers wholesale through Faire. Visit our Wholesale page to learn more and request access.
What is Connected for a Cause?
Connected for a Cause is our giving initiative dedicated to supporting organizations and communities through product donations, charitable giving, and awareness campaigns.
Does Connected Boutique support charities?
Yes. We regularly partner with nonprofit organizations, and a portion of our 2026 proceeds supports the Ehlers-Danlos Society. Our products are also donated to organizations like the Silly Lily Foundation who send out chronic illness care packages.
How can I contact Connected Boutique?
You can reach us through our Contact page, social media, or by emailing our customer support team at hello@connected.boutique.
We strive to respond as quickly as possible during normal business hours.
